At Mahsums, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping address
- Order details and customization preferences
- Payment method details (we do not store card or wallet credentials)
We collect this information only to process orders and provide better customer service.
How We Use Your Information
We use your information to:
- Process and deliver your custom carpet handbag orders
- Communicate with you regarding order updates and support
- Respond to inquiries or custom design requests
- Improve our website and customer experience
- Send promotional messages or offers (only if you choose to receive them)
We do not sell or rent your personal information to third parties.
Payment Security
All payments are processed through secure payment gateways. Mahsums does not store your credit card, debit card, or mobile wallet details on its servers.
Sharing of Information
Your information may be shared only with trusted third parties such as:
- Courier and delivery partners (for order fulfillment)
- Payment service providers (for secure transactions)
These parties are required to protect your data and use it only for the intended purpose.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website performance. You can disable cookies in your browser settings if you prefer.
Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.
Custom-Made Products Disclaimer
Since Mahsums deals in custom-made carpet handbags, customer-provided details such as size, color preferences, and design choices are stored only for order processing and are not reused without consent.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of promotional communications at any time
To exercise these rights, please contact us through our support channels.
Changes to This Policy
Mahsums reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page on our website.